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SP-Studio Community • View topic - site doesn't work anymore!
Board index SP-Studio.de Support site doesn't work anymore!

site doesn't work anymore!

Do you have questions, need help or want to report bugs?
Post Tue Nov 24, 2015 12:18 am

Posts: 2
Country: United States (us)
I now know 17 different people from a great variety of places, all with different isp's, different operating systems etc, who all can't bear with what has happened with the site. We don't all have malware, viruses, c'mon, the site doesn't function for lots of people anymore. We all miss it, it used to be fun. I wish you would address what is happening. You might get paid again/more if you could just bother to fix it. I used to love it here so much but it's become unusable. Understand that I have no other trouble online, no other computer problems, neither does anyone else, you have glitches bad on the site. Please fix the messed up SP Studio site. Thank you

Post Tue Nov 24, 2015 9:45 am
Janina User avatar
Admin

Posts: 1649
Images: 4
Country: Germany (de)

Well... there is nothing messed up with the website that can cause this problem. Really.

Of course I am trying to help you. The thing is: It is technically impossible this comes from the website. There just is no code for pop ups. And if there is no code this cannot happen without an outside source. I have checked it and asked many people (including programmers), just in case I am missing something. You can believe me there is no technical reason for this to happen. So my conclusion is it must be something on your computer. A virus, malware or maybe an old browser version with problematic add ons? Is your anti virus software up to date?

Edit: Okay, NOW I know who you are :). It seems like you used a different e-mail address for the donations, so that's why I was confused and asked for your name. I sent you an e-mail in September. Again I am very thankful for your support, but unfortunately I cannot fix the problem if its source is not on the website.

But I have an idea: Can you please make a screenshot of the pop ups which appear? This way I might see where the problem comes from (I still suspect a browser add on or virus because this is very common).

If you do not know how to make a screenshot I can help you with this. Which version of Windows (or OS X) are you using?

If you still have technical problems with the forum we can write e-mails. info@sp-studio.de is my address.


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